A Fear-Free Veterinary Clinic
in Edmonton
Besides cats and dogs, we serve a lots of rabbits, guinea pigs and some pocket pets
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A Fear-Free Veterinary Clinic
COVID-19 IMPORTANT UPDATE August 2020
Dear clients, to ensure that we will be able to offer veterinary services without disruption, we are forced to implement additional public safety measures during these unprecedented times.
- (NEW) Saturdays are closed temporarily during COVID-19 outbreak
- At this time we are still delivering curbside service only
- Please call the clinic ( 780 428-8802) to check-in.If phone lines are busy please walk in the small lobby and let us know you are here. We will come to your car and pick up your pet. While you wait in your car, the veterinarian (or staff) can communicate with you by phone ( *** NEW***OR VIA VIDEO-CHAT IF YOU PREFER) and will be responding to any concerns you might have. We will examine your pet and a treatment plan will be communicated to you, if treatment is necessary. As always, we will not proceed with any testing and treatments or procedures without your pre-approval. You can pay for the services over the phone or walk in the small lobby and the pet will be brought back to you.
- If you are picking up supplies or medication, you can walk in the small lobby and pay at the sliding window, or you can pay over the phone and we will bring those items to you outside.
- We are experiencing an unusually high volume of phone calls at this time. We would like to ask you to email us (office@glenoravet.com) your inquiries whenever possible and as long as you consider they are not urgent. We will try our best to respond within 48 hours or earlier. We encourage you to use our online appointment booking request through our website, if your pet is not in need of immediate medical care.
- We are not accepting cash payments at this time. We do accept Visa, MC, Debit or E-transfers
- We are accepting again grooming appointments (Nail trims)
Glenora Family Pet Clinic appreciates your patience and understanding as we navigate through uncharted waters
News
We are thrilled to be listed AGAIN in the top 3 veterinary clinics in Edmonton! This is a validation of our hard work and dedication . Whoop Whoop GO us!
Glenora Family Pet Clinic is a veterinary clinic centrally located in Edmonton on vibrant 124 street, in close proximity to the downtown core.
Who are we? Unlike an increasing number of animal hospitals in Edmonton, our veterinary clinic is not owned or affiliated with any large corporation. Our business is proudly family owned and operated. Is that good? We think so. We believe in building a relationship with our clients and their furry family members - one where you will consistently see the same skilled veterinarian who will know your pet's medical history. Our primary focus is the well being of our patients without the pressure of production targets. Meet us! Drop in for a visit, get to know us and see our newly renovated space. Your pets will love the free treats! So, what are you waiting for? Let us be part of your family! |
Virtual Clinic Tour
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Puppy classesThe weekly complementary puppy socialization classes will constitute a solid bonding foundation for both you and your dog to our veterinary clinic environment and to other pets. It's never to early to start training and we will teach you how to do it in a safe and fun way. A friendly dog is a happy dog!
Reviews ✷✷✷✷✷
"Excellent experience here!
When our previous vet was too busy to see our cat that was having problems, he recommended Dr. Nick to us and I would recommend him to anyone now TOO... Professional, very caring & thorough - he took time to explain details and procedures, options & reality in the most compassionate way. It was like talking to a good friend. There wasn't a moment when I felt that this was "about the money"... matter of fact; even their range of supplements & specialty pet foods were reasonably priced. Anyone not pleased with their own present clinic or looking for healthcare for a new/old pet should give these wonderful people a try! Needless to say, Doctor Barbaza will be OUR vet from now on." ( Source: facebook ) Aug 2016 Read Darren S.'s review of Glenora Family Pet Clinic on Yelp
Open door conceptWe encourage our clients to come and visit with us the treatment areas of the clinic. We are dedicated to our veterinary profession, see us at work!
Even better, bring your pets along ! They will get plenty of treats and this will make their next visit less stressful since they are not associating this with a bad experience! Environmentally conscious
We are trying hard to reduce our carbon foot-print. You may be asked if you want your invoice and vaccine certificates to be emailed instead of printed or receive a recycled plastic bag for your purchases.
In our clinic we encourage recycling and we are using electronic records instead of paper records. |
Cat friendlyOur bright, spacious reception area is kid friendly and we offer separate entrances, waiting areas, exam rooms and kennels in separate rooms for our feline and canine guests. You may notice in that we always keep a Feilway diffuser plugged in our cat exam room to help comfort and reassure the stressed cats. We are now a certified Gold Cat Friendly Practice® .
Low stress visitsAt Glenora Family Pet Clinic we recognize that your pets are part of your family and our goal is to offer the best veterinary services in a compassionate, friendly and relaxing environment.
Fear free culture
You may notice that we often examine pets on the floor since some animals may be stressed on the exam table.
We are gentle in handling dogs and cats and we employ positive reinforcement techniques to reduce your pets stress and anxiety. Do you feel that your pet is more comfortable with you around? We try our best to make the veterinary visit less stressful for everybody so we don't mind if you are comforting you pet while we collect samples, trim the nails or perform other treatments whenever possible. Client portalWe are a technology savy group and we are embracing the rapid changes in this domain rather then fighting them. We have a cloud based practice management software and this will give you access to your pet's medical records, vaccine certificates or requests appointments from the comfort of your home.
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